NLRB Customer Experience (CX) and Training, and User Acceptance Support Services Task Order

by | Aug 8, 2025 | Contact Awards, Press Releases

Global Alliant is proud to announce that it has been awarded the National Labor Relations Board (NLRB) Customer Experience (CX), Training, and User Acceptance Support Services task order.

This award underscores GA’s continued growth in the federal civilian market and highlights the company’s ability to deliver innovative solutions that improve how agencies serve the public and their workforce. The task order will focus on strengthening customer experience, training, and user acceptance testing, supporting NLRB’s mission to protect employees’ rights and improve organizational effectiveness.

“We are excited to expand our partnership with the National Labor Relations Board and to bring our expertise in CX and training to help enhance their mission delivery,” said Rajan Natarajan, President & CEO of Global Alliant. “Our focus is always on delivering impactful, user-centered solutions that improve efficiency, engagement, and long-term outcomes for federal agencies.”

This latest win reflects GA’s growing portfolio of CX modernization and digital transformation efforts across federal agencies, where the company continues to apply its capabilities in human-centered design, training, agile transformation, and quality assurance to deliver measurable results.

About Global Alliant

Global Alliant, Inc. (GA) is a certified SBA 8(a) small, disadvantaged business headquartered in Rockville, MD, with a mission to “Deliver IT Right.” Since 2018, GA has been a trusted partner to federal, state, and commercial clients, providing transformative digital technology solutions that address complex challenges and accelerate mission outcomes. With core capabilities spanning digital transformation, cloud modernization, agile and DevSecOps, health IT and FHIR interoperability, human-centered design, AI/ML, data analytics, and automation, GA is driving innovation across government and industry. The company holds multiple certifications including CMMI DEV Level 3, CMMI SVC Level 3, ISO 9001, ISO 27001, and ISO 20000, as well as MBE/DBE certifications.

Recognized nationally as a five-time consecutive Inc. 5000 Fastest Growing Company, the Washington Business Journal Corporate Diversity Award winner, and with multiple GovCon innovation honors, GA is committed to fostering a culture of servant leadership, trust, and synergy while empowering employees and delivering exceptional value to clients.