Modernizing Case Management

Modernizing Case Management

Situation Context The National Labor Relations Board (NLRB) faced mounting challenges with its legacy case management systems. As an agency tasked with safeguarding employee rights and overseeing labor relations across the country, the NLRB required modern tools to...
Driving Digital Transformation for Maryland

Driving Digital Transformation for Maryland

Situation Context The Maryland Department of Information Technology (DoIT) faced the challenge of updating statewide digital services while ensuring secure, reliable, and cost-efficient operations across multiple agencies. With diverse stakeholders and legacy systems,...