We help government agencies create digital services that reduce burden, improve adoption, and work for everyone through user research, service design, prototyping, and usability testing

Our Approach

We embed human-centered design from discovery through delivery: engaging users, mapping journeys, testing prototypes, and integrating accessibility from the start. Our work supports Section 508 conformance and current WCAG guidance

Proven Impact

Mission in Action

CMS Innovation Center

GA applied HCD to FHIR-based data exchange solutions, reducing burden on providers and model participants.

Maryland Health Benefit Exchange

GA delivered citizen-facing eligibility and enrollment systems built around user needs.

NLRB

GA incorporated HCD into case management and CX workflows, making digital services more accessible and efficient.

IMPACT

Why Global Alliant?

Human-Centered Design is at the core of our mission to Deliver iT Right. By listening first, designing with empathy, and building iteratively, GA ensures technology doesn’t just work — it works for people. Our award-winning culture of servant leadership, innovation, and synergy drives us to deliver solutions that are as effective as they are user-friendly.

Let’s design solutions around people — and Deliver iT Right.

Mission-Driven Inclusive Secure

CONNECT